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	<title>Comments on: The Fix is In</title>
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	<description>Photo/video thoughts from the largest rental house</description>
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		<title>By: Disheartened</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-10749</link>
		<dc:creator>Disheartened</dc:creator>
		<pubDate>Mon, 18 Jun 2012 21:09:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-10749</guid>
		<description>VicVanGo....REALLY?!  I wonder where you got your &quot;engineering degree&quot; because I&#039;m going to continue to listen to the advice of Harvard and Purdue University graduates in Mechanical, Industrial, and Metallurgical Engineering...instead of yours!  I, along with others, would gladly pay a little extra money to have a problem solved LONG TERM rather than a temporary &quot;band aid&quot; put over a problem.  &quot;If there are several ways to fix something with equal reliability and performance, you have to choose the least expensive.&quot;  Glorified electrical tape is not equally reliable as a redesign of the LCD module. Which goes back to the whole phrase &quot;quality over quantity.&quot;  This would be an (as you said) &quot;optimal solution&quot; if the camera was $200 or less, but not for a $3500 camera.  

Your comments have a lot of flagrant errors based on assumptions and judgements.  For example, &quot;At that point an engineering team was tasked with designing a fix, testing it, and handing it off to the production and repair groups.&quot;  How could a quality engineering team do all of those things between April 19 (a Thursday) when the light leak was announced and April 23 (a Monday) when they announced there was a light leak resolution? This doesn&#039;t even make sense...&quot;Over-engineering things to make you feel better about them is bad for the company long-term (and they are who pay your salary, so disregard at your own peril).&quot;  How do they pay our salary? Yet again flagrant errors based on assumptions and judgements.</description>
		<content:encoded><![CDATA[<p>VicVanGo&#8230;.REALLY?!  I wonder where you got your &#8220;engineering degree&#8221; because I&#8217;m going to continue to listen to the advice of Harvard and Purdue University graduates in Mechanical, Industrial, and Metallurgical Engineering&#8230;instead of yours!  I, along with others, would gladly pay a little extra money to have a problem solved LONG TERM rather than a temporary &#8220;band aid&#8221; put over a problem.  &#8220;If there are several ways to fix something with equal reliability and performance, you have to choose the least expensive.&#8221;  Glorified electrical tape is not equally reliable as a redesign of the LCD module. Which goes back to the whole phrase &#8220;quality over quantity.&#8221;  This would be an (as you said) &#8220;optimal solution&#8221; if the camera was $200 or less, but not for a $3500 camera.  </p>
<p>Your comments have a lot of flagrant errors based on assumptions and judgements.  For example, &#8220;At that point an engineering team was tasked with designing a fix, testing it, and handing it off to the production and repair groups.&#8221;  How could a quality engineering team do all of those things between April 19 (a Thursday) when the light leak was announced and April 23 (a Monday) when they announced there was a light leak resolution? This doesn&#8217;t even make sense&#8230;&#8221;Over-engineering things to make you feel better about them is bad for the company long-term (and they are who pay your salary, so disregard at your own peril).&#8221;  How do they pay our salary? Yet again flagrant errors based on assumptions and judgements.</p>
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		<title>By: VicVanGo</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-10735</link>
		<dc:creator>VicVanGo</dc:creator>
		<pubDate>Sat, 16 Jun 2012 15:54:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-10735</guid>
		<description>Disheartened, I&#039;m an engineer too and I think it&#039;s a shame that there are so many engineers out there that are completely oblivious to the &quot;big&quot; picture.  

The whole point of engineering is to design products that can be built to serve a purpose.  The purpose of a full-frame digital SLR is to take good pictures in a variety of conditions.  That is main reason why people buy them.  Someone at Canon decided to fix this.  Maybe they thought it would help the tiny fraction of users that may actually experience the problem, maybe they wanted to be sure their camera does the best job out to the limits of it&#039;s operation, or maybe they didn&#039;t want to be dragged through the mud more over such a trivial issue.  At that point an engineering team was tasked with designing a fix, testing it, and handing it off to the production and repair groups.  Now that part of the point of engineering where I said &quot;can be built&quot; includes the need for the product to be commercially viable.  If there are several ways to fix something with equal reliability and performance, you have to choose the least expensive.  Over-engineering things to make you feel better about them is bad for the company long-term (and they are who pay your salary, so disregard at your own peril).  The Canon engineers found a way to use tape to block the light completely.  The tape solves the problem at a minimal cost with no adverse effects.  That is the definition of an optimal solution.

You and Antiquity may like to dismiss this tape as &quot;duct tape&quot; but it&#039;s not.  It won&#039;t leave a gummy mess inside your camera body because it was engineered for applications like this and has already been used in cameras for many years.  It&#039;s more expensive than duct tape because it performs better for this specialized purpose.  If it was all-purpose and cheap, you&#039;d find it in every hardware store (like duct tape).  If you don&#039;t understand the difference, don&#039;t pretend to understand engineering design decisions and stop presenting yourself as some sort of authority.  If you do know the difference, you&#039;re being disingenuous when you deride it as &quot;duct tape&quot; and claim it is a gooey mess.

Future hardware versions may well modify the LCD module to stop light there.  That doesn&#039;t diminish the fact that this is the best retrofit solution.  Did you even read the post Roger linked to where he praised the broad sheets of similar tape?

Dishearted, Antiquity: Your opinion of the internal aesthetics is utterly irrelevant to others.  Your obsessions are not a problem for a reasonable consumer.  I&#039;ve already wasted far too much text on refuting your position.  Oh well.

And regarding the resale concerns others mention, everyone should know that a used camera is only worth as much as someone else will pay you for it.  Early adopters should be ok with the idea that they may not get as much money when selling an earlier copy of a camera.  It doesn&#039;t matter if the annoying potential customers are being reasonable and fair or not about such matters, your serial number falling in a particular range might scare certain buyers off and could affect the price you can get.  It&#039;s just one of many risks you take if you want to buy early and sell later.  Get used to it or find better buyers.</description>
		<content:encoded><![CDATA[<p>Disheartened, I&#8217;m an engineer too and I think it&#8217;s a shame that there are so many engineers out there that are completely oblivious to the &#8220;big&#8221; picture.  </p>
<p>The whole point of engineering is to design products that can be built to serve a purpose.  The purpose of a full-frame digital SLR is to take good pictures in a variety of conditions.  That is main reason why people buy them.  Someone at Canon decided to fix this.  Maybe they thought it would help the tiny fraction of users that may actually experience the problem, maybe they wanted to be sure their camera does the best job out to the limits of it&#8217;s operation, or maybe they didn&#8217;t want to be dragged through the mud more over such a trivial issue.  At that point an engineering team was tasked with designing a fix, testing it, and handing it off to the production and repair groups.  Now that part of the point of engineering where I said &#8220;can be built&#8221; includes the need for the product to be commercially viable.  If there are several ways to fix something with equal reliability and performance, you have to choose the least expensive.  Over-engineering things to make you feel better about them is bad for the company long-term (and they are who pay your salary, so disregard at your own peril).  The Canon engineers found a way to use tape to block the light completely.  The tape solves the problem at a minimal cost with no adverse effects.  That is the definition of an optimal solution.</p>
<p>You and Antiquity may like to dismiss this tape as &#8220;duct tape&#8221; but it&#8217;s not.  It won&#8217;t leave a gummy mess inside your camera body because it was engineered for applications like this and has already been used in cameras for many years.  It&#8217;s more expensive than duct tape because it performs better for this specialized purpose.  If it was all-purpose and cheap, you&#8217;d find it in every hardware store (like duct tape).  If you don&#8217;t understand the difference, don&#8217;t pretend to understand engineering design decisions and stop presenting yourself as some sort of authority.  If you do know the difference, you&#8217;re being disingenuous when you deride it as &#8220;duct tape&#8221; and claim it is a gooey mess.</p>
<p>Future hardware versions may well modify the LCD module to stop light there.  That doesn&#8217;t diminish the fact that this is the best retrofit solution.  Did you even read the post Roger linked to where he praised the broad sheets of similar tape?</p>
<p>Dishearted, Antiquity: Your opinion of the internal aesthetics is utterly irrelevant to others.  Your obsessions are not a problem for a reasonable consumer.  I&#8217;ve already wasted far too much text on refuting your position.  Oh well.</p>
<p>And regarding the resale concerns others mention, everyone should know that a used camera is only worth as much as someone else will pay you for it.  Early adopters should be ok with the idea that they may not get as much money when selling an earlier copy of a camera.  It doesn&#8217;t matter if the annoying potential customers are being reasonable and fair or not about such matters, your serial number falling in a particular range might scare certain buyers off and could affect the price you can get.  It&#8217;s just one of many risks you take if you want to buy early and sell later.  Get used to it or find better buyers.</p>
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		<title>By: Disheartened</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-10626</link>
		<dc:creator>Disheartened</dc:creator>
		<pubDate>Sat, 09 Jun 2012 01:02:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-10626</guid>
		<description>I FULLY agree with Antiquity.  I have saved for 3 years to buy the 5D Mark 3 only to find out today that this is how they &quot;fix&quot; an issue.  My brother, dad, and grandfather are all engineers and they are in full agreement with Antiquity.  I didn&#039;t save and wait this long to buy a $3500 camera with tape as a &quot;fix&quot;. 
&quot;A slicker fix in a $3500.00 body would not to cheap out on duct tape to actually fix a design problem. The least one would expect would be a molded insert. Better than that a redesign of the LCD module to not leak light into the interior of the body in the first place...Canon was in a hurry to find an expedient “patch” so they could get it to market. They didnt exactly explain in a press release that all they did was stick in some tape that could leave a gummy mess inside a black camera body over time and when heated by the sun or dry up and fall off. One would hope future production has a better solution.&quot;
AMEN, Antiquity, AMEN!!!!</description>
		<content:encoded><![CDATA[<p>I FULLY agree with Antiquity.  I have saved for 3 years to buy the 5D Mark 3 only to find out today that this is how they &#8220;fix&#8221; an issue.  My brother, dad, and grandfather are all engineers and they are in full agreement with Antiquity.  I didn&#8217;t save and wait this long to buy a $3500 camera with tape as a &#8220;fix&#8221;.<br />
&#8220;A slicker fix in a $3500.00 body would not to cheap out on duct tape to actually fix a design problem. The least one would expect would be a molded insert. Better than that a redesign of the LCD module to not leak light into the interior of the body in the first place&#8230;Canon was in a hurry to find an expedient “patch” so they could get it to market. They didnt exactly explain in a press release that all they did was stick in some tape that could leave a gummy mess inside a black camera body over time and when heated by the sun or dry up and fall off. One would hope future production has a better solution.&#8221;<br />
AMEN, Antiquity, AMEN!!!!</p>
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		<title>By: Antiquity</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-8792</link>
		<dc:creator>Antiquity</dc:creator>
		<pubDate>Wed, 23 May 2012 15:58:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-8792</guid>
		<description>On the contrary, I think it&#039;s a positive thing that you took the time to expose canon&#039;s shoddy &quot;fricking&quot; gooey tape &quot;fix.&quot;</description>
		<content:encoded><![CDATA[<p>On the contrary, I think it&#8217;s a positive thing that you took the time to expose canon&#8217;s shoddy &#8220;fricking&#8221; gooey tape &#8220;fix.&#8221;</p>
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		<title>By: RC</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-8714</link>
		<dc:creator>RC</dc:creator>
		<pubDate>Wed, 23 May 2012 01:36:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-8714</guid>
		<description>I think some you tweebs  need to get a life and not spend your time ranting about fricking tape.</description>
		<content:encoded><![CDATA[<p>I think some you tweebs  need to get a life and not spend your time ranting about fricking tape.</p>
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		<title>By: Antiquity</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-8549</link>
		<dc:creator>Antiquity</dc:creator>
		<pubDate>Mon, 21 May 2012 14:49:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-8549</guid>
		<description>I hardly see electrical tape used to light seal a $3500.00 camera as substance.  Canon was in a hurry to find an expedient &quot;patch&quot; so they could get it to market. They didnt exactly explain in a press release  that all they did was stick in some tape that could leave a gummy mess inside a black camera body over time and when heated by the sun or dry up and fall off.    One would hope future production has a better solution.   I don&#039;t think it&#039;s wise to be an early adoptor.  There is a higher standard on a $3500.00 camera body than on. 50 cent toy tin robot and that&#039;s the way it should be.</description>
		<content:encoded><![CDATA[<p>I hardly see electrical tape used to light seal a $3500.00 camera as substance.  Canon was in a hurry to find an expedient &#8220;patch&#8221; so they could get it to market. They didnt exactly explain in a press release  that all they did was stick in some tape that could leave a gummy mess inside a black camera body over time and when heated by the sun or dry up and fall off.    One would hope future production has a better solution.   I don&#8217;t think it&#8217;s wise to be an early adoptor.  There is a higher standard on a $3500.00 camera body than on. 50 cent toy tin robot and that&#8217;s the way it should be.</p>
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		<title>By: Jerry Utah</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-8543</link>
		<dc:creator>Jerry Utah</dc:creator>
		<pubDate>Mon, 21 May 2012 06:18:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-8543</guid>
		<description>Antiquity---it seems safe to say that you vastly prefer style over substance.  

How do you handle having your car repaired?---&quot;No no no, your repair was too simple.  You have to do something much more involved. I don&#039;t care whether your repair worked perfectly or not.  I paid top dollar for this car, and its repairs should reflect that.  Accepting mediocrity is what killed Detroit.&quot;  Am I being fair?  Do I understand your position adequately well?</description>
		<content:encoded><![CDATA[<p>Antiquity&#8212;it seems safe to say that you vastly prefer style over substance.  </p>
<p>How do you handle having your car repaired?&#8212;&#8221;No no no, your repair was too simple.  You have to do something much more involved. I don&#8217;t care whether your repair worked perfectly or not.  I paid top dollar for this car, and its repairs should reflect that.  Accepting mediocrity is what killed Detroit.&#8221;  Am I being fair?  Do I understand your position adequately well?</p>
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		<title>By: Antiquity</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-8533</link>
		<dc:creator>Antiquity</dc:creator>
		<pubDate>Sun, 20 May 2012 23:13:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-8533</guid>
		<description>We&#039;re looking at the inside of the top shell shutter release to the right with old and &quot;taped&quot; version oriented in the same way. 
It&#039;s the cover removed and flipped over with the right side on the right. 
Seriously who would feel good about returning a body to canon repair to be cracked open for some tape to be stuck in rather than a clean real non-stickyback fix. 

Each to his own, but when I see roaches in the dining room of a restuarant I can only imagine what the kitchen looks like.</description>
		<content:encoded><![CDATA[<p>We&#8217;re looking at the inside of the top shell shutter release to the right with old and &#8220;taped&#8221; version oriented in the same way.<br />
It&#8217;s the cover removed and flipped over with the right side on the right.<br />
Seriously who would feel good about returning a body to canon repair to be cracked open for some tape to be stuck in rather than a clean real non-stickyback fix. </p>
<p>Each to his own, but when I see roaches in the dining room of a restuarant I can only imagine what the kitchen looks like.</p>
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		<title>By: Antiquity</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-8532</link>
		<dc:creator>Antiquity</dc:creator>
		<pubDate>Sun, 20 May 2012 22:56:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-8532</guid>
		<description>Accepting mediocrity is what killed Detroit. 
Duct tape replaced once a week may hold your liscence plate on but I prefer stainless steel nuts and bolts. 
Again this is a $3500.00 camera body not a five dollar cardboard camera where glue and tape would be expected. 

Maybe it&#039;s because I work on helicopters where a shoddy fix means the undertaker but I tend to strive for the best the human race can do, not the shoddiest.</description>
		<content:encoded><![CDATA[<p>Accepting mediocrity is what killed Detroit.<br />
Duct tape replaced once a week may hold your liscence plate on but I prefer stainless steel nuts and bolts.<br />
Again this is a $3500.00 camera body not a five dollar cardboard camera where glue and tape would be expected. </p>
<p>Maybe it&#8217;s because I work on helicopters where a shoddy fix means the undertaker but I tend to strive for the best the human race can do, not the shoddiest.</p>
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		<title>By: Jerry Utah</title>
		<link>http://www.lensrentals.com/blog/2012/05/the-fix-is-in/comment-page-2#comment-8531</link>
		<dc:creator>Jerry Utah</dc:creator>
		<pubDate>Sun, 20 May 2012 22:54:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.lensrentals.com/blog/?p=6650#comment-8531</guid>
		<description>Antiquity ... interesting.  You quote: &quot;Addendum: for those who notice there is a black plastic piece over the shutter button that was removed in the first photo, but not this one.&quot;  I did not know that that refers to what I was referring to.  I find it a little vague.  Are we looking up from the base of the camera (which I assumed) or down from the top?</description>
		<content:encoded><![CDATA[<p>Antiquity &#8230; interesting.  You quote: &#8220;Addendum: for those who notice there is a black plastic piece over the shutter button that was removed in the first photo, but not this one.&#8221;  I did not know that that refers to what I was referring to.  I find it a little vague.  Are we looking up from the base of the camera (which I assumed) or down from the top?</p>
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