Category Archives: LensRentals News and Alerts
2012 LensRentals.com Customer Survey Every year, we ask our customers to take a few minutes and fill out our customer survey. The results of this survey help us identify what areas we can improve upon here at LensRentals, so that we can try and deliver even better service to you in the future. Your answers [...]
Many of you know we’ve been fighting hard to keep shipping costs down and on-time deliveries up. We’ve made some improvements to our shipping system, one of which allows us to automatically know if a UPS shipment is in an area that UPS Ground will deliver within two business days. This allows us to automatically [...]
Lens Lotto This time last year, Tim spent most of a week deciding what lenses he wanted to take on his trip to Ireland and made us all crazy in the process. We kept score and he changed his mind about 5 times a day. On the last day, about 10 times. Finally he turned [...]
Sometimes it’s the little things that drive us nuts. One of those little things has been lens cases, especially for lenses with wide hoods like 16-35s taller lenses like 70-300s. There were soft cloth pouches from the manufacturer but they provided zero padding and protection. There were dozens of third-party cases, but they generally had [...]
Getting ready to move a business is just like any other move: you spend a lot of time waiting for workmen to show up: painters, electricians, plumbers, you name it. It seems Roger and Aaron got a little bored over at the new building. There wasn’t much to play with: lots of empty space, some [...]
Well folks, we tried our best to make it work, but effective immediately we’re discontinuing all shipments to Canada. We will honor existing reservations, but won’t be accepting new shipments to Canada after today. Skyrocketing shipping costs along with more shipments being late (and few people being able to understand that we really have no [...]
We have a lot of assets at Lensrentals.com. More important than all the lenses and cameras is the team of people who make this business work. What they accomplish every day is remarkable. After we close at 6 p.m. one of the senior staff remains on call, answering emails and trouble-shooting until 10 p.m. At [...]
Ever wonder what we do here at LensRentals? What our deal is? Where we came from? What makes us tick? Now we can answer you — in video form!
It has been about 6 weeks since we blogged about new and exciting gear. So today, I’m going to go over some of the more awesome recent arrivals. And some that are just recent arrivals. As usual, I’ll be pretty blunt in my comments.
It’s official: LensRentals.com has a blog. You’re reading it! We’re using a standard blog platform now to handle our content publishing. This means all the normal blog things work: Comments Trackbacks Categories Tags The old system was built into our storefront, and worked pretty well for announcing weather problems and the like. Over the years, [...]
