Rental Agreement

By placing an order with LensRentals.com, you understand and agree to enter into the following lease terms with LensRentals.com:

  1. Disclaimer – Every effort is made to assure descriptions and prices are correct. LensRentals.com reserves the right to correct errors as needed. All prices and availability are subject to change without notice.
  2. Rental period is for the duration of calendar days noted on the invoice. The first day of the rental period begins the day following the first attempt by the parcel carrier to deliver the item. The equipment must be return shipped to us during business hours on the last day of the rental. In the event the last rental day is a Sunday or Postal Holiday, one day’s shipping extension is automatically given.
  3. Shipping, both outgoing and return shipping will be charged to the customer at the time of the initial transaction. Shipping will be by insured with signature required upon receipt, unless both parties have agreed to other shipping methods prior to the transaction.
  4. Late returns are charged an additional 7-day rental fee once they are 24 hours overdue. Renter agrees that said fee will be charged to the same credit card used for rental purchase. In the event the rental is not returned 7 days after the due date or the additional fee is declined, the item will be considered stolen and the customer’s credit card will be charged for the full retail amount of the item. If the overdue charges above are denied by the renter’s credit card, and the renter has not contacted LensRentals.com to make immediate payment of the overdue rental, the renter understands the following actions will be taken:
    1. The account will be turned over to our collections agency, which immediately results in the addition of attorney’s and collection fees. These fees are not waivable and the collection process will continue until these fees are collected, even if the lens is returned.
    2. Interstate theft charges are filed and a bench warrant obtained once the account is 7 days old. For equipment of sufficient value our collection agency may employ ‘skip tracers’ or repossession agencies to collect the original equipment or goods sufficient to repay the value of equipment.
  5. Damage or Loss of the equipment during the rental period is entirely the renter’s responsibility (unless damage insurance is purchased). If the renter has not notified LensRentals.com of damage within 6 hours of receiving the equipment, both parties agree the equipment was received in good working order.
    1. In the event of loss of the equipment, customer agrees to pay the replacement cost of the equipment to LensRentals.com. If the customer chooses to use a drop-box or other method of return that does not provide a scan or receipt, they understand that they are fully responsible for losses as shipping insurance does not take effect until the package is noted as ‘received’ by the carrier. In plain terms: if the carrier says the package was not at the drop box, you understand you are responsible for replacing the equipment.
    2. In the event of damage to the equipment, customer agrees to pay actual repair costs at the appropriate factory service center.
    3. In the event that customer claims the equipment “failed” rather than was damaged, the report of the factory service center will be considered binding concerning equipment failure or damage.
    4. It is strongly suggested that customers obtain loss insurance on the item for the duration of the rental period.
    5. Our acceptance of equipment on return is not a waiver by us of any claims for damage to the equipment.
  6. Liability – LensRentals.com does not assume, and the customer indemnifies LensRentals.com against, any liability or claims resulting from use or malfunction of the equipment. The customer assumes all liability that may arise from use or failure of the equipment.
  7. Taxes or duties – The renter agrees to keep the lens free of any taxes, duties, liens or other encumbrances. In the event such are levied against the equipment, renter agrees to reimburse LensRentals.com in full for those charges.
  8. Ownership – The equipment remains at all times the sole and exclusive property of LensRentals.com. The renter has no rights or claims to the equipment. LensRentals.com does not have or make any claim to images made by the renter while using said equipment.
  9. Default – If the renter fails to meet any obligation under this agreement, LensRentals.com has full right to take immediate possession of the equipment; to make a charge to the renter’s credit card for the replacement value of the equipment; to pursue any legal remedies; and to sue to recover any lost equity or income. In the event of litigation to recover any damages, renter is held responsible for all court costs and legal fees incurred by LensRentals.com.
  10. Severability and Governing Laws – This represents the entire agreement between these two parties. If any portion of this agreement is found unenforceable, it will not affect the remainder of the agreement, which shall remain valid and enforceable. The agreement shall be enforced according to the laws of Shelby County, the State of Tennessee.