Available Positions – January, 2014

Customer Service Representative

We are seeking a full-time customer service representative for our Memphis, TN headquarters. Customer service is our #1 priority, and our customer service representatives ensure our customers have an outstanding experience every time they need to contact us. We are looking for someone who can remain calm and pleasant even under trying and stressful circumstances. Organizational skills and the ability to multitask are absolute musts!

Job Functions:

• Answer customer service emails/phone calls/chats in a fast-paced environment
• Work through complex issues with customers and possibly third parties, such as shipping companies
• Create shipping labels for customer orders
• Work with customers regarding any billing issues
• Follow up with customers who have not returned accessories from rentals

Skills Required:

• Strong customer service experience, preferably in a call center environment
• Fast typing, with correct grammar and spelling
• Calmness & the ability to handle a stressful office environment
• Upbeat personality and demeanor
• An interest in photography and videography

 

If this sounds like you, please send your resume to jobs@wordpress.lensrentals.com – Phone calls will not be accepted!

Photo & Video Technicians

Location: Memphis, TN

We are looking for qualified photo & video technicians to join our team. As a member of our receiving department, you will be on the front lines to ensure customer quality. A technical mind, a passion for gear and how it works, and customer service skills are all important for this position. Like all positions here, an attention to detail and an ability to work fast and under pressure are extremely critical.

Requirements:

• Punctuality
• Extreme attention to detail
• Ability to work under pressure and/or deadlines
• Ability to do repetitive tasks without going insane
• Ability to stand for long periods of time and lift up to 50 lbs
• A passion for photo and video gear. Both the technical side of the equipment, and the practical
• Customer service skills & general friendliness
• Photo or video experience of some kind

If this sounds like you, please send your resume to jobs@wordpress.lensrentals.com – Phone calls will not be accepted!

 

Administrative Assistant

Location: Memphis, TN

We are looking for an administrative assistant to join our team. The ideal candidate for this position will assist our executive-level employees with varied tasks and will be involved in all areas of our operation.

Requirements:

• Punctuality
• Extreme attention to detail
• Extensive Microsoft Office experience
• Thick skin – you’ll have multiple bosses who are demanding, and not shy about it
• College degree preferred
• Bookkeeping or accounting experience preferred

If this sounds like you, please send your resume to jobs@wordpress.lensrentals.com – Phone calls will not be accepted!