Podcast Episode

The Lensrentals Podcast Episode #18 – How to Break a Video Camera

Published February 20, 2020

Each week Roger Cicala, founder of Lensrentals.com, hosts conversations about the art and science of capturing images. From photography to videography, film, history, and technology, the show covers a wide range of topics to educate and inspire creators of all kinds.


How to Break a Video Camera

If you’ve ever called our video department for help, you’ve likely talked to either Ryan, Ally, and Kris. Today they discuss the many different ways they’ve seen video cameras put through the wringer, tips on troubleshooting, how to best prepare for a shoot, and more.

Read more about The Right to Repair



0:30 – Introduction to Ryan Hill, Ally Aycock-Patterson, and Kris Steward

1:00 – Ryan and the team give their expertise on the topic of this episode

1:15 – Ally, Ryan, and Kris all share tips on what should be done before declaring a camera broken

5:00 – Ally and Ryan discuss the importance of media backup

6:15 – Ally discusses a common problem people have with Sony viewfinders

8:10 – Ryan, Ally, and Kris talk about some of the most common problems they get calls for and their go-to solutions

10:40 – Finding the weakest link within a workflow

13:00 – Ally shares the most important tool when problem-solving camera settings – patience

13:30 – BREAK

14:00 – Ally, Ryan, and Kris share all the things that can break a video camera

17:00 – Kris talks about preventative measures for camera overheating

20:30 – The team discusses the most common camera breaks they see working for Lensrentals.com

21:45 – Ryan shares his thoughts on using brand new equipment

23:45 – Discussing how Lensrentals.com is the beta testers of the industry

25:50 – What is the next step if your rental gear breaks on a shoot

30:00 – Ryan confirms that we can send overnight replacements if you run into a problem with our gear

31:40 – Kris talks about the Right to Repair Act, and how that applies to the industry

35:00 – How camera price usually correlates with customer service from manufacturers


The Lensrentals Podcast is a production of Lensrentals, founded by Roger Cicala. Our production staff includes Drew Cicala, Ryan Hill, Sarah McAlexander, SJ Smith, Julian Harper, John Tucker, and Zach Sutton. Other contributors include Roger Cicala, Joey Miller, Ally Aycock Patterson, Joshua Richardson, and Philip Robertson.

Thanks to Jacques Granger for our theme song.

Submit a topic idea, question, or comment, leave us a voicemail at 901-609-LENS, or send us an email at podcast@lensrentals.com.


Author: Lensrentals

Articles written by the entire editorial and technical staff at LensRentals.com. These articles are for when there is more than one author for the entire post, and are written as a community effort.

Posted in Podcast Episode
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