The Lensrentals Podcast Episode #18 – How to Break a Video Camera
Each week Roger Cicala, founder of Lensrentals.com, hosts conversations about the art and science of capturing images. From photography to videography, film, history, and technology, the show covers a wide range of topics to educate and inspire creators of all kinds.
How to Break a Video Camera
If you’ve ever called our video department for help, you’ve likely talked to either Ryan, Ally, and Kris. Today they discuss the many different ways they’ve seen video cameras put through the wringer, tips on troubleshooting, how to best prepare for a shoot, and more.
0:30 – Introduction to Ryan Hill, Ally Aycock-Patterson, and Kris Steward
1:00 – Ryan and the team give their expertise on the topic of this episode
1:15 – Ally, Ryan, and Kris all share tips on what should be done before declaring a camera broken
5:00 – Ally and Ryan discuss the importance of media backup
6:15 – Ally discusses a common problem people have with Sony viewfinders
8:10 – Ryan, Ally, and Kris talk about some of the most common problems they get calls for and their go-to solutions
10:40 – Finding the weakest link within a workflow
13:00 – Ally shares the most important tool when problem-solving camera settings – patience
13:30 – BREAK
14:00 – Ally, Ryan, and Kris share all the things that can break a video camera
17:00 – Kris talks about preventative measures for camera overheating
20:30 – The team discusses the most common camera breaks they see working for Lensrentals.com
21:45 – Ryan shares his thoughts on using brand new equipment
23:45 – Discussing how Lensrentals.com is the beta testers of the industry
25:50 – What is the next step if your rental gear breaks on a shoot
30:00 – Ryan confirms that we can send overnight replacements if you run into a problem with our gear
31:40 – Kris talks about the Right to Repair Act, and how that applies to the industry
35:00 – How camera price usually correlates with customer service from manufacturers
The Lensrentals Podcast is hosted by Roger Cicala. Our sound engineers are Ryan Hill and Julian Harper. Our other regular contributors include: Sarah McAlexander, Joey Miller, John Tucker, Drew Cicala, and SJ Smith. Our theme was composed by Jacques Granger. You can find more of his work here and here.
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Articles written by the entire editorial and technical staff at LensRentals.com. These articles are for when there is more than one author for the entire post, and are written as a community effort.