Equipment

Rental Camera Gear Destroyed by the Solar Eclipse of 2017

We recently had quite a spectacle in the United States, with a Solar Eclipse reaching totality throughout a large portion of the United States. Being that this was the first solar eclipse passing through the Continental US since 1979, excitement ran wild on capturing this natural event using the best camera gear available.

But with such excitement, came a treasure trove of warnings. Warnings that this event can easily damage your camera, your lens, and your eyes if you do not have the proper protection. With all of our rentals leading up to this event, we warned everyone to view the event with appropriate eyewear and to attach a solar filter to the end of their lenses to protect the lens elements and camera sensor.

 

But despite our warnings, we still expected gear to come back damaged and destroyed. And as evidence to our past posts of broken gear being disassembled and repaired, we figured you’d all want to see some of the gear that we got back and hear what went wrong. But please keep in mind, this post is for your entertainment, and not to be critical of our fantastic customer base. Things happen, and that’s why we have a repair department. And furthermore, we found this to be far more exciting than we were disappointed. With this being the first solar eclipse for Lensrentals, we didn’t know what to expect and were surprised with how little of our gear came back damaged. So without further ado, here are some of the pieces of equipment that we got back, destroyed by the Solar Eclipse of 2017.

Melted Sensors

The most common problem we’ve encountered with damage done by the eclipse was sensors being destroyed by the heat. We warned everyone in a blog post to buy a solar filter for your lens, and also sent out mass emails and fliers explaining what you need to adequately protect the equipment. But not everyone follows the rules, and as a result, we have quite a few destroyed sensors. To my personal surprise, this damage was far more visually apparent than I even expected, and the photos below really make it visible. 

Camera Damage Solar Eclipse

Burn damage through the shutter system of the camera.

Burning of the shutter system

Solar Eclipse Camera Damage

Under the shutter, you can see the additional damage on the sensor.

solar eclipse damaged camera system

Damage to the sensor is really apparent even through visual inspection.

 

Mirror Damage

The images above are likely created because people were shooting in Live View mode, allowing them to compose the image using the back of their screen, instead of risking damage to their eyes by looking through the viewfinder. However, those who didn’t use live view (and hopefully guess and checked instead of staring through the viewfinder), were more likely to face damage to their camera’s mirror. While this damage was far rarer, we did get one particular camera with a damaged mirror box caused by the sun.

Mirrorbox Photography damage from Eclipse

Damaged mirror on a Nikon D500 resulting from the eclipse.

 

Lens Iris Damage

Another common problem we’ve had sent back is the lens iris being destroyed from the heat and brightness of the solar eclipse. In short, the lens iris is the mechanic piece that changes the amount of light that enters the camera, or in simpler terms, the aperture adjustment. Apertures are usually made from 8-12 pieces of black plastic or metal and are susceptible to heat damage. In one particular case below, a customer used a drop in solar filter to protect the camera from being damaged by the eclipse. He was right, the camera was protected….but the lens iris was not protected, and was destroyed.

Camera Lens broken from eclipse

Panasonic 20mm f/1.7 with Iris Damage from the Eclipse.

Solar Eclipse Damaged Lens

From the outside, this 600mm looks fine. But quick inspection shows the aperture system is destroyed thanks to the eclipse.

Solar Eclipse Iris Damage

Another angle of the damaged iris of the Canon 600mm f/4L IS II USM

Solar Eclipse Damage to Camera

A partially disassembled image of the Canon 600mm from above.

ND System Damage

Filed under the unexpected, we also received a built in ND filter system damaged in one of our cinema camera systems. Most cinema cameras are equipped with a built in ND system that slides over the sensor, allowing them to adjust f-stop and shutter speeds to work better with their frame rate and shooting style. However, a common misconception is that an ND filter could properly protect the camera from the heat and light when shooting the solar eclipse. It doesn’t, and as a result, the damage is similar to that shown above with the sensors.

Damaged ND Filter from Eclipse

Canon C300 Mark II with a Damaged Built in ND Filter

 

Overall, we were really impressed with how few pieces of gear we got back damaged. And of the things returned, we were equally impressed with our customer-base, and their guilt and owning up to the damage. Unfortunately, these types of damage are considered neglect, as warnings were given out to customers before the solar eclipse. Our LensCap insurance plan, which can be added to rentals for a small nominal fee, does not protect from neglect but is an excellent tool for those who are worried about their rental and want to protect themselves from any accidental damage. This is just a few of the pieces of gear we’ve gotten back that have shown damage from the eclipse, and will hopefully serve as a warning to those who are already prepping for the next eclipse in 2024.

 

Author: Zach Sutton

I’m Zach and I’m the editor and a frequent writer here at Lensrentals.com. I’m also a commercial beauty photographer in Los Angeles, CA, and offer educational workshops on photography and lighting all over North America.

Posted in Equipment
  • GoBigBlue

    Even a partial is enough to do a lot of damage.

  • Jon Meeker

    Oh, get off your high horse. This is why people rent gear. Why do this with your own camera when you can rent one that is insured, so in the case something does happen, you get your once in a lifetime shot and the camera doesn’t mean very much. Do you think they complain about breaking Hollywood cameras? No, they just rent another one. That’s how this industry works.

  • feelgood13

    So.. if i took pix of the sun back in March and damaged the equipment without all these “exhortations”, would it be considered “neglect”?

  • Panacea

    Given the blanket coverage of the impending eclipse and similar exhortations here and everywhere about what’s needed to utilize/protect camera gear (not to mention common sense understanding of how cameras/lenses work)… your scare quotes around the word ‘neglect’ runs close to inappropriate… unless you meant that the more appropriate term should be ‘abuse’. But of course that’s not what you meant.

  • We did it in-house, so it wasn’t bad.

  • Ian, in this case he had put a solar filter as a drop-in behind the aperture. The camera was protected.

  • Ric of The LBC
  • Le persone sono persone

  • You probably will find there’s at least an area of lower contrast if you pixel peep a bit. When it’s bad, it just becomes a burnt – out area of the sensor.

  • Color me stupid, but I used my own equipment without a solar filter. I figured plenty of shots I had taken had the sun in them, albeit I suppose not as zoomed in. They were mirrorless and hand held, probably never more than 30 seconds (if that). I’ve checked my aperture blades and sensors and see no signs of damage. In retrospect, lucky I guess.

    As far as eyes go, at our position we only had a very partial eclipse. Looking into the sun really wasn’t plausible, even at peak. That I knew better than to do anyway. Hadn’t taken the time to read up on photo equipment.

    Ah, lessons learned, fortunately not the hard way.

  • Bryan Kincaid

    So, how much was the repair bill for the Canon 600mm?

  • feelgood13

    So due to “neglect”, customers were responsible for the full price of repairs? Ouch.

  • TCav

    “… and offer at least a little light at the end of the tunnel.”

    I suspect you’ve gotten quite enough of that.

  • Ian

    I’m hoping you didn’t rent a camera to the 600 f/4L IS II renter…if not, I’d hate to see his/her camera.

  • Fausto Cantarella

    Ma questa gente sta bene con la testa?

  • RH

    guessing the deposit fees aren’t being returned 😉

  • Kári Jensson

    There is only one camera I know of that can take a photo of an eclipse (was not a full one but close to it) without the sensor going to crap. I used an X100T with the built in ND filter and 1/32,000 STILL not reccomend it but it was my personal camera and i accepted the responsibility if it would get damaged.

  • Kári Jensson

    I personally think that you should charge the customer for all the items. When you rent gear like this you SHOULD Know what you are doing and if you do not, well you should be legally forced to pay every damage you caused on purpose.

  • tomhaggas

    How does damage to a sensor manifest itself when taking pictures? I though I had my camera protected, but afterwards I noticed a small metallic ball on the sensor. However, it still takes photos and videos just fine.

  • Y.A.

    It didn’t even occur to me that there would be so much user error, but lo and behold, here we are lmao. Hopefully all this stuff is easy to repair.

  • In the repair department we were actually pretty pleased. I had predicted 18 or more burned items and it was actually like 6.

  • My kids asked what would happen to my camera during the eclipse if used improperly. I talked a bit and said, I’m pretty sure Lens Rentals will post something shortly afterwards. Once again you did not disappoint!

  • William Dyer

    You were very gentle in your criticism of those who ignored the warnings and damaged your gear. I doubt I would have been so gentle, and I’m a very patient person. Did these people never play with a magnifying glass in the summer sun? Thank you for the photo examples, they were most enlightening.

  • Eric Bowles

    That makes perfect sense. Thanks for the great post.

  • donpedro

    Yes, it was. Each shot was properly exposed, but I did keep taking shots continuously for 30 minutes or so.

  • Telephotos are the worst. You won’t melt plastic with wide-angle lenses but we have seen sensors get damaged; I assume that was long exposure live-view kind of stuff.

  • donpedro

    So before the eclipse, I spent a bunch of time shooting timelapses as practice. Wide angle lens, stopped down + ND filter, about 2 second exposure, going for 30 minutes at a time. I always made sure to keep the sun in the frame, but haven’t had a single issue. Is it mostly just telephoto lenses that can cause issues, then?

  • Lenscap doesn’t protect from something like this, which would be considered neglect. I just wanted to make mention of our insurance program, and how it protects people for normal, unforeseeable damage. I didn’t want the piece to be a complete fear mongering post, and offer at least a little light at the end of the tunnel.

    The reality though, is this was actually surprising for us. If you checked leading up to the eclipse, you would have probably seen that we were pretty much out of stock on all longer telephotos. With the thousands of lenses we rented out for that weekend, only a handful of them came back damaged. And everyone who did end up damaging the gear were completely kind and understanding of the repair costs for their errors.

  • Eric Bowles

    You have to wonder what happened to the eyes of the people with this gear.

    I’m not sure I’d be willing to sell LensCap coverage to someone for this. It’s the equivalent of water damage – only caused by gross negligence. It certainly should carry a higher co-pay than normal damage.

  • George Takei says: “OHHH MYYYY”

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