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Category Archives: Technical Discussions

This is Your (Well Our) Camera at Burning Man

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In the repair department, there are things we hate. Salt water for cameras and lenses, salt water and sand for tripods and lenses. Sand in legs of the zoom mechanism of lenses ruins threads, they’ll never be smooth again. Right behind those two is dust. Dust doesn’t always destroy equipment, but dust in equipment ruins pictures […]

Lensrentals’ Canon 5D Mk IV Teardown

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    Today the Canon 5D Mk IV cameras are out and I’m sure by this afternoon there will be unboxing videos all over YouTube. Aaron and I decided to do an unboxing post, too. By unboxing, of course, we mean taking it apart. If you want to make comparisons, you can look at our old (2012) […]

“Help, I Can’t Open These Raw Files!”: What Do When New Cameras are Released

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Every time a new camera is released, and usually, for a couple of months afterward, I get lots of calls and emails from customers asking why they can’t read the Raw files they just shot. “They’re just CR2/NEF/ARW files that I should be able to open! Something is wrong with the camera you sent me.” […]